Privacy Policy

Last updated: October 26, 2025

Introduction

This Privacy Policy explains how JMCTAXI (“the Website”) collects, processes, and protects your personal data. JMCTAXI is committed to protecting your privacy and complies with Belgian and European data protection laws (GDPR).

Data controller

JMCTAXI
Address: Sterrelaan 27, 2620 Hemiksem
Email: contact@jmctaxi.be
Company number: BE0845323821
Registered in: Antwerp, Belgium

Data collected

JMCTAXI collects only the data strictly necessary for the following purposes:

Contact form:

  • Name
  • Email address
  • Message or inquiry

Booking form (via the third-party TaxiWebBooker service):

  • Full name
  • Email address
  • Phone number
  • Pickup and drop-off addresses
  • Date and time of the ride
  • Additional booking details
  • Customer account data (if a user chooses to create one): username, password, booking history

No sensitive data (ethnicity, political opinions, health, etc.) are collected.

Purposes of processing

  • To respond to contact requests.
  • To manage taxi bookings and rides.
  • To allow users to create and manage a customer account via the third-party TaxiWebBooker service to simplify future bookings.
  • To communicate with customers regarding their bookings.
  • To improve website functionality and service quality.

JMCTAXI does not sell, rent, or share personal data for commercial purposes.

Legal basis

  • Your consent (online forms and account creation).
  • Contract performance (booking management).
  • Legitimate interest to ensure proper functioning of the Website.

Data retention

  • Contact form: up to 12 months after last communication.
  • Bookings: up to 3 years.
  • Customer accounts: kept as long as the account remains active. Deletion can be requested at any time.

Data sharing

Data are accessible only to JMCTAXI staff and technical partners (hosting, email, maintenance, third-party TaxiWebBooker service) acting as processors under confidentiality agreements.

The third-party TaxiWebBooker service is used to manage bookings and customer accounts. This service complies with GDPR. For more information, please refer to their privacy policy: https://taxiwebbooker.com/privacy/.

Data security

JMCTAXI applies technical and organizational measures to protect your data (secure connection, firewall, backups, etc.).

User rights

  • Right of access
  • Right of rectification
  • Right of erasure (“right to be forgotten”)
  • Right to restriction
  • Right to object
  • Right to data portability

Contact: contact@jmctaxi.be

Cookies

The Website may use essential cookies for proper operation. No advertising cookies are installed without your consent.

Hosting

Hosted by OVHCloud, 2 rue Kellermann, 59100 Roubaix, France. Servers are located within the European Union.

Complaints

Data Protection Authority (APD) — Rue de la Presse 35, 1000 Brussels — www.dataprotectionauthority.be